Plumbing

How to fix a clogged toilet

Illustration of a white toilet with the tank lid off and resting on a towel, a flange plunger beside the bowl, a closet auger, a bucket, rubber gloves, dish soap and a kettle on the bathroom floor.
Illustration
How this page was made. Jordan Hale is the author and is responsible for this page. An AI assistant helped gather public guidance from manufacturers, codes and extension services, and draft the steps. That is assistance, not hands-on experience. The author name is a pen name, and this site does not invent an expert persona or credentials. The illustration at the top is AI-generated and shows the general idea, not exact construction details; the labeled diagrams are drawn for this page.

Most toilet clogs are too much paper or something that shouldn’t have been flushed, stuck in the curved trap built into the bowl. Stop the bowl from overflowing first, then work from gentle to stronger: a flange plunger, hot water and dish soap, then a closet auger. A plunger fixes most clogs. A closet auger handles the rest without scratching the porcelain.

Before you start: bowl water is dirty, so wear rubber gloves and put old towels on the floor around the toilet. Don’t keep flushing a toilet that won’t drain. Each flush adds more water to a bowl that can’t empty. If anyone has already poured a chemical drain cleaner into the bowl, don’t plunge or auger. Splashback can burn skin and eyes. See “When to call a plumber” below.

Stop the overflow

If the water is rising after a flush:

  1. Lift the tank lid and press the flapper down onto the drain opening at the bottom of the tank. That stops more water from running into the bowl.
  2. Close the shutoff valve on the wall or floor behind the toilet by turning it clockwise. American Standard says to turn off the water as soon as you notice the clog.
  3. If the bowl is full to the rim, bail some water into a bucket so you can plunge without it slopping over.

Use the right plunger

Use a flange plunger, the kind with an extra rubber sleeve that sticks out under the cup. The sleeve fits into the toilet’s drain opening and makes a seal. A flat cup plunger is made for sinks and tubs, so it won’t seal well in a toilet bowl (see how to unclog a drain).

Plunge it

  1. Make sure there’s enough water in the bowl to cover the rubber cup. Add some if needed, since you want to push water, not air.
  2. Put the plunger in at an angle so the cup fills with water, then fit the flange into the drain opening so the cup covers the hole completely.
  3. Push down gently for the first stroke to push out the air, then pump firmly in and out, keeping the seal. American Standard says to keep at it for 5 to 10 minutes.
  4. When the water starts to drain, take the plunger out, open the shutoff valve and flush once to test. If it’s still slow, repeat.

Try hot water and dish soap

If plunging alone doesn’t do it, American Standard suggests pouring a generous squirt of liquid dish soap into the bowl, followed by a pot of hot water that isn’t boiling. Let it sit for about 10 minutes, then plunge again. The soap helps a soft paper or waste clog slide. Never use boiling water, because a sudden temperature change can crack the porcelain. This won’t help if a toy, a phone or another solid object is stuck.

Use a closet auger

A closet auger (toilet auger) is a short, stiff cable inside a bent tube with a crank handle. It’s made to go through a toilet trap, and most have a vinyl or rubber guard so the tube doesn’t scratch the bowl. Don’t use a regular sink snake in a toilet. Its bare cable can scratch or chip the porcelain. Following RIDGID’s instructions for its K-6P toilet auger:

  1. Pull the crank handle up so the cable is pulled back into the tube.
  2. Put the bent end of the tube into the drain opening, tilting it so it goes in easily. The end of the tube must sit in the drain so the cable is supported and doesn’t whip around and hit the porcelain.
  3. Turn the handle clockwise while pushing down to feed the cable through the trap. Short in-and-out pushes help it get around the bend.
  4. Don’t force it. If the cable stops turning, keep spinning without pushing, or pull it back slightly. If it gets stuck, stop turning, pull back on the handle, and only turn it the other way briefly to free it. Forcing it can kink or break the cable.
  5. Pull the cable back while still turning clockwise, and keep the tube in the drain until the cable is all the way back in the tube. It often brings the clog out with it.
  6. Flush once to test, then rinse the cable and let it dry before you store it.

If the auger goes in all the way and the toilet still won’t drain, the clog is probably farther down the drain line.

What not to do

When to call a plumber

If the toilet now drains but keeps running afterward, see how to fix a running toilet. For sinks, tubs and showers, see how to unclog a drain. For a damaged main lateral, see sewer line replacement cost. More plumbing guides are in the plumbing section.

Sources

Questions worth answering

How do I stop a clogged toilet from overflowing?

Don't flush again. If the bowl is filling, take the tank lid off and push the flapper down onto its seat to stop water from entering the bowl, then close the shutoff valve behind the toilet by turning it clockwise. American Standard's first step is turning off the water, and it warns against repeated flushing.

How long should I plunge a toilet?

American Standard says to pump the plunger vigorously for 5 to 10 minutes with the cup sealed over the drain opening, then test with one flush. Repeat if the bowl still drains slowly.

Can I use chemical drain cleaner in a toilet?

We don't recommend it. Mechanical methods are safer. The EPA advises against pouring drain cleaners into septic systems, and if a chemical doesn't clear the clog you're left plunging or augering a bowl of caustic water, which can splash onto skin and eyes.

Will hot water and dish soap unclog a toilet?

It can loosen a soft clog. American Standard suggests a generous squirt of liquid dish soap followed by a pot of hot, but not boiling, water, left for about 10 minutes before you plunge again. Boiling water can crack porcelain.